PRIVACY POLICY
This Privacy Policy describes how Whoosh Wellness and its affiliates collect, use, and share your information when you visit our websites, use our applications, or otherwise interact with our services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, you should not use the Services.
Whoosh Wellness collects information you provide directly, such as when you create an account, complete a questionnaire, request treatment, make a purchase, contact support, or otherwise interact with the platform. This may include your name, contact information, date of birth, login credentials, billing details, and information related to your health, including medical history, prescriptions, lab results, and treatment preferences. The information collected depends on how you use the Services and what you choose to provide.
We also automatically collect certain information when you use the Services, including your IP address, device type, browser, operating system, pages viewed, time spent on the site, and general location based on your IP address. This information helps us improve the platform, personalize your experience, and ensure security. We may use cookies and similar technologies to support these functions, and you can manage cookie preferences through your browser settings, though doing so may limit certain features of the Services.
We may receive information about you from third parties, including healthcare providers, pharmacies, analytics providers, and marketing partners, as necessary to operate and improve the Services. We may also collect information from social media platforms if you interact with us there.
We use your information to provide and operate the Services, facilitate healthcare services with providers, process transactions, communicate with you, improve the platform, conduct research and analytics, and comply with legal obligations. We may also use your information to send you updates, promotions, and other communications, which you can opt out of where applicable.
Your information may be shared with healthcare providers, pharmacies, service providers, and other partners as needed to deliver services, process payments, provide support, and operate the platform. We may also share information to comply with legal requirements, protect our rights, prevent fraud, or in connection with a business transaction such as a merger or acquisition. Any information you choose to share publicly through the Services may be visible to others and should be shared with caution.
We may aggregate or de-identify information so that it can no longer be linked to you, and we may use or share this data for research, analytics, and business purposes.
We take reasonable technical and organizational measures to protect your information, but no system is completely secure. By using the Services, you acknowledge that transmission of information over the internet carries inherent risks. You are responsible for maintaining the confidentiality of your account credentials.
If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to request access to or deletion of certain personal information and the right to opt out of certain data sharing practices. Whoosh Wellness does not sell personal information such as your name, email, or address, though certain advertising practices may fall under broad definitions of “sale” under California law.
If you are a Nevada resident, you may request to opt out of any future sale of your personal information as defined under Nevada law, though Whoosh Wellness does not currently engage in such sales.
We retain your information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Services after changes are made constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, you may contact us at the contact information provided on our website.